Wonbd FAQ — All your questions answered, right here

To register, you'll need your full name, an active mobile number, email address, and a strong password. When you're ready to withdraw, you'll also need to complete KYC verification by submitting your National ID (NID) and a selfie.

Under Wonbd's policy, each individual may only open one account. If a person holds multiple accounts, all of them may be suspended and all bonuses forfeited. Please use a single account with accurate information.

on the Login page Click the "Forgot Password?" link. An OTP will be sent to your registered mobile number. Use that OTP to set a new password. The entire process takes just 2 minutes.

You must be at least 18 years old to register at Wonbd. We strictly enforce age limits and take active measures to prevent minors from accessing our gaming platform.

The minimum deposit at Wonbd is just BDT 200, so you can get started with a small amount. This can easily be sent via bKash, Nagad, or Rocket.

Withdrawals at Wonbd are typically processed within 15 to 30 minutes. If your KYC verification is complete and you submit your request during banking hours, it may be even faster. All withdrawals are completed within a maximum of 24 hours.

Yes, KYC verification is required to make a withdrawal on Wonbd. You'll need to upload a copy of your National ID (NID) or passport along with a selfie. Verification is typically completed within 24 hours.

Deposits are usually credited to your account instantly. If it hasn't appeared within 30 minutes, contact our 24/7 live chat support with a screenshot of your payment and we'll resolve it promptly.

A wagering requirement means you must bet your bonus amount a specified number of times before you can withdraw it. For example, a BDT 1,000 bonus with a 30x requirement means you need to place a total of BDT 30,000 in bets. If the requirement is not met, the bonus cannot be withdrawn.

Share your referral code with a friend. When they register using your code and make their first deposit, you will automatically receive a BDT 500 referral bonus. The more friends you refer, the more bonuses you earn — with no limit.

Yes, Wonbd offers a daily cashback bonus. You'll receive between 5% and 10% cashback on your net losses from the previous day, credited to your account each morning. The wagering requirement on cashback is just 1x.

Yes, most bonuses have an expiry period. The welcome bonus is typically valid for 30 days, and weekly bonuses for 7 days. If the wagering requirements aren't met within that time, the bonus will be forfeited. Make sure to use your bonuses promptly.

At Wonbd in Sports Betting The minimum bet starts at just BDT 50, making it easy to enjoy games on a tight budget. Maximum bet limits vary depending on the game and event.

Absolutely! Wonbd is fully mobile-friendly. All games can be played directly in the browser on any Android or iOS device — no separate app needed, with the same great experience on mobile.

Once a bet is confirmed, it generally cannot be changed or cancelled. However, some games offer a "Cash Out" feature, allowing you to settle your bet at a set profit while the match is still in progress. Always double-check before placing a bet.

Wonbd never sells your personal information or shares it with third parties without authorization. Your data is used solely to provide our services and meet legal obligations. To learn more, Privacy Policy Read it.

Change your password immediately and notify the Wonbd support team. Keep 2FA (two-factor authentication) enabled. If we detect any suspicious activity, we will temporarily lock your account to keep it safe.

You can update your contact details, password, and security settings from Account Settings. However, to change your registered name or date of birth, you will need to contact support and complete a verification process.

Wonbd's support team is available 24/7 via live chat to assist you. You can also reach us by email at [email protected]. We provide support in both English and Bengali, so there's no language barrier.

You are automatically enrolled in the Wonbd VIP program based on your gaming activity. After regular play and reaching a specified betting volume, you will be upgraded to VIP status and receive exclusive benefits.